Travel aficionado, hospitality expert, sales and marketing veteran; shoe enthusiast, adrenaline junkie, motorbike maniac – and crazy about details. After all, it’s the smallest details that make the biggest differences. I know it sounds cheesy but it’s as true as it gets.
With more than 13 years experience in luxury hospitality sales, marketing, and management I spent three years curating Kiwi Collection’s 2500+ luxury hotels, traveling nearly 200 days a year to review and rate some of the world’s most iconic hotels around the globe.
In a luxury hotel (or any other entity for that matter) attention to detail is the most important differentiator. It applies to every division, department, outlet, team and every single person. It is the basis for exceptional service and a memorable guest experience. You can only excel if your attention to detail is spot on.
D for Detail is a collection of those moments where the details were perfectly right: a delicious cup of coffee in Dresden, an amazing breakfast in Mauritius, a breathtaking tour in Morocco, a rare discovery in London, a fascinating sunrise in Tulum, or an emotional connection in Paris – these were moments I will treasure forever. I hope you will enjoy reading them as much as I enjoyed writing them.
And if you need advice on the best hotels around the world, on where to go and what to do when you are there please contact me, I might just have the right idea for you!